These days, people typically begin their search online when they need a new dentist. Unfortunately, with large practices purchasing so much ad space on Google, attracting patients to your dental clinic can be challenging. Fortunately, email marketing for dentists offers a very low-cost strategy.
Email marketing is among the best investments small businesses can make in digital marketing. According to statistics, you might get an average return of $36 for every $1 you invest in email marketing.
Why so high? Effective marketing emails will find many possible customers given billions of emails sent out daily. Email marketing is also one of the best options for dentists looking for new patients since 60% of customers say they have made purchases based on an email they got compared to only 12.5% of those who purchase on social media.
In this article, we’ll talk about the benefits of email marketing for dentists and share some helpful tips for creating an effective email marketing campaign.
Benefits of Email Marketing for Dentists
Dental clinics can really benefit from email marketing in some unique ways, such as:
1. Builds Engagement with Patients
Many people simply consider their dentist while they are battling with a toothache. Your practice will only be successful if you aggressively reach your target audience with emails building brand recognition. While some customers will save your brand in the back of their thoughts and reach out when the need arises, others may react fast to these communications and set an appointment.
Your messages have to be valuable if they help to increase interaction with present and potential patients. Maybe you have a newsletter filled with doable oral hygiene tips. Alternatively, you send follow-up emails after appointments educating patients on how to maximize the results of their most recent treatments.
2. Lowers Your Marketing Expenses
Although email marketing shouldn’t be the only marketing tool your business uses, it will save a lot of money if employed as a main one. Why is it? Display ads, outdoor advertising, and most other forms of marketing have far lower ROI than email marketing, which pays a $36 return on average for every dollar spent.
There is not a misprint in that. Companies that employ email marketing return an amazing $36 for their minimal $1 outlay!
Simple content development, reasonably priced platform support for email sending and tracking, and the time-saving benefits of automation are some of the secrets to these amazing cost-efficiencies. You cannot afford to not employ marketing emails regardless of your budget.
3. Simplifies Booking and Management
There will always be people who don’t show up for their appointments, just like the sun will always rise in the morning. Email marketing, on the other hand, helps you to solve this problem by letting you inform patients about the best ways to schedule an appointment and communicate with them via a main communication channel.
Once it’s set, you send emails at the right time to tell people. Most calendars and other reminder systems provide email connectivity, which lets patients quickly mark the appointment on their calendars, therefore increasing the chances of showing up.
These appointment-focused emails also increase your reputation in the eyes of patients by emphasizing your organizing skills. Including social proof—such as testimonials and reviews—in your dental email marketing templates will help to emphasize your great degrees of patient satisfaction.
4. Boosts Retention
Building closer relationships with your patients will undoubtedly lead to loyalty. Email marketing for your dental office is important because it lets you share useful resources, personalized follow-ups, birthday surprises, and special deals that can connect emotionally with the people who receive your messages.
Re-engaging patients who haven’t visited your office in a long time depends on your email strategies. Set up a drip campaign to create significant touchpoints with these individuals and help ensure their return for the next treatments instead of making tedious phone calls to them.
Different Types of Email Marketing for Dentists
We now know that email marketing and dentists can work well together. But what are the typical formats for these messages? Here are some important types of messaging that could be part of your next campaign.
- Emails welcome: First impressions are lifetime, thus take advantage of this chance to add fresh contacts to your brand identity. Perhaps you’ll share a special promotional offer or attach an instructive video.
Since these welcome emails often have better open rates than other campaigns, pay particular attention to making the recipient feel appreciated. The positive momentum acquired here can result in years of active participation in your profession.
- Appointment reminders: These regular emails have been used for a long time to help dentist offices reduce no-shows. With these, though, you can accomplish more than only reminding patients of their planned visits.
Maybe you give upsell details on other services they might wish to integrate into their trip. Alternatively, you might trade a gift card for the patient looking over your website or recommending a friend to your practice.
- Product or service updates: Timeliness is always a key component of email marketing, so it may be effective to inform your audience about new ideas. You could get people excited and make them feel like they’re getting something of value by sending them a teaser message with a special deal.
Many patients will be happy to accept this special deal, but they will also be more inclined to remain subscribed so they can earn comparable savings.
- Educational tools: Share content that might teach your contacts something fresh to highlight your experience. Perhaps these are some useful pointers for handling a toothache or methods for enhancing your usual flossing.
These messages show your dedication to improving patient health and help to build credibility.
Developing Your Dental Email Marketing Strategy
Your email marketing for dentistry has some guidelines that you should constantly apply. Dental practice email marketing will apply different strategies depending on their clients, region, and business goals even though every dental email marketing campaign is unique.
Read more about marketing strategies.
Here are five things to take into consideration:
1. Identify Your Main Goals
What do you hope to achieve with your email marketing campaign? This is an important question because strategies change over time, and you’ll need to guide your team in the correct direction.
Make sure every one of your goals is measurable. For instance, how much of an increase will be seen as being effective if your goal is to generate income growth? And how will you monitor the evolution of your practice?
2. Define Your Audience
You simply cannot send a good email until you know the individuals who will be reading it. The best marketing targets specific problems and offers appropriate solutions. This means that you can’t just send everyone on your list generic emails.
Rather, separate your contact list into groups of persons with comparable traits such as age, geography, income level, dental preferences, or visit history.
3. Select Your Segments
You can identify which segments of your target audience are for every campaign and then customize the messaging for the best effect. This improved level of relevance reduces unsubscribes while, increasing engagement, which can have a significant influence on your bottom line.
Read more about email segmentation.
4. Develop Your Marketing Content
Now that you’ve identified who you’ll be contacting and what you want to achieve with those communications, it’s important to take a step back from your marketer role and imagine yourself as a patient. From these communications, what are they expecting? What will inspire participation and value for them?
Start by writing subject lines emphasizing the value right out of the start. Search them for ways to include dynamic content in every communication. Think about videos, infographics, and other components that give your designs life instead of just showing users endless tons of words.
Read more about content marketing strategy.
5. Establish Your Testing/Tracking Process
Your continuous work will improve your campaigns to fulfill patients’ needs and also help your business’s goals to be served. A/B testing lets you methodically enhance the subject lines, headlines, body copy, graphic elements, and calls to action inside every message.
Make sure you utilize an email system capable of tracking all the key statistics. Without facts, you will be working from intuition and presumptions.
Read more about e-commerce metrics.